If you're a government employee who wants to implement a new rule in an IT system, it's always a good idea to make that request within the formal document handed to the programmers.
If you fail to do that, don't be surprised when a new build of the software is loaded to a production environment and that change was not included in the software. Better yet, don't try to blame the programmers for the problem when the documentation makes it blatently obvious to upper management that you were at fault.
Ah, life lessons.